Terms & Conditions
LAST UPDATED · JANUARY 2026
1. About these terms
BrandIt London is a trading name of Ampli Services Ltd ("we", "us"), operating branditlondon.com. These Terms govern the services we provide to you ("the Client"). By engaging us, accepting a project brief, or approving terms via a secure link, you agree to them.
2. Scope of work
Each project is defined by a written brief or set of Project Terms. Work outside that agreed scope is quoted separately before it begins.
3. Fees & payment
Fees are stated in your brief or invoice. We require full payment upfront before work begins, unless we agree otherwise in writing. Invoices are due within 7 days. We may pause active work on any project that has an unpaid balance until it is cleared.
4. Changes
Any change to scope, fees or timelines must be agreed in writing through a signed change order (which may take the form of updated Project Terms) before the additional work starts.
5. Revisions
Each deliverable includes up to two rounds of revisions. Further revisions are quoted separately.
6. Your responsibilities
You agree to provide content, access and feedback in a timely way. If a project is stalled by outstanding materials or feedback for 30 days or more, we may re-quote the remaining work.
7. Intellectual property
We retain ownership of the intellectual property in the work, including drafts, source files and the tools, templates and know-how we use to deliver it. On receipt of full payment, we grant you a perpetual, non-exclusive licence to use the final deliverables for their intended purpose.
8. Portfolio
We may showcase non-confidential work in our portfolio and marketing.
9. Confidentiality
Each party will keep the other's confidential information private and use it only to perform this agreement.
10. Third-party tools
Some services rely on third parties (e.g. Stripe, hosting and email providers). Their terms apply alongside ours and we are not liable for their outages.
11. Cancellation & refunds
Because work is scheduled and resourced once payment is made, fees are non-refundable after work has begun.
12. Termination
Either party may end an engagement with 30 days' written notice. Work completed to date remains payable.
13. Liability
Our liability for any claim is limited to the fees paid for the affected work. We are not liable for indirect or consequential loss.
14. Force majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including provider outages, illness or supplier failure.
15. Subcontracting
We may use trusted subcontractors to help deliver the work, and we remain responsible to you for it.
16. Acceptance
Accepting these Terms or approving Project Terms via the secure link we send - with the date, time and IP address recorded - forms a binding agreement.
17. Data
We handle personal data in line with our Privacy Policy and UK GDPR.
18. Disputes
If something isn't right, please raise it with us first. If we can't resolve it together, we'll attempt mediation before either party starts court proceedings.
19. Governing law
These Terms are governed by the law of England & Wales, whose courts have exclusive jurisdiction.